Terms of Use and Subscription Terms

Last Updated: May 4, 2026

1. Preamble

These Terms of Use and Subscription Terms (“Terms”) constitute a binding agreement between you and ADMETEC Solutions Ltd. (“ADMETEC”, “we”, “us”, or “our”) and govern your access to and use of: (a) our website(s) and related online pages (the “Website”); (b) any user account you create with us; and (c) the cloud-enabled and subscription-based features made available in connection with the FLAMINGO software, including Flamingo Cloud and related cloud storage, synchronization, backup, and AI-assisted trimming functionality (collectively, the “Cloud Services”).

By accessing or using the Website, creating an account, purchasing a subscription, activating Flamingo Cloud from within the FLAMINGO software interface, or otherwise using any Cloud Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Notice, available at: https://www.admetec.com/flamingo/flamingo-privacy-policy/, which is incorporated herein by reference.

If you do not agree to any of these Terms, you must not access or use the Website or Cloud Services, create an account, or activate any paid subscription tier.

By using the Website or Cloud Services, you represent and warrant that:

(1) you are at least 18 years old and have the legal capacity, right, and authority to enter into these Terms.

(2) you have read, understood, and agreed to these Terms and our Privacy Notice; and

(3) if you are entering into these Terms on behalf of a clinic, practice, company, partnership, university, hospital, or other legal entity, you are authorized to bind that entity to these Terms, and references to “you” include that entity and its authorized users.

We may amend these Terms from time to time. If we make material changes, we will provide notice through the Website, the Software interface, your account, by email, or by other reasonable means. Changes will take effect on the date specified in the updated Terms, except where applicable law requires additional notice or consent.

Your continued use of the Website or Cloud Services after the effective date of updated Terms constitutes acceptance of the updated Terms, except where further action is required by applicable law.

2. Definitions.

For purposes of these Terms:

“Account” means the user account created to access the Cloud Services.

“Cloud Services” means the hosted and subscription-based services made available by ADMETEC in connection with FLAMINGO, including cloud storage, synchronization, backup, account administration, and AI-assisted trimming or similar processing features available through Flamingo Cloud.

“Content” means any data, information, text, titles, metadata, images, audio, video, recordings, clips, editing settings, or other materials uploaded, transmitted, stored, generated, or otherwise processed by or through the Cloud Services.

“Software” means the FLAMINGO desktop software licensed under the applicable End User License Agreement (“EULA”).

“Subscription” means the paid plan that enables access to the applicable cloud-enabled feature set.

“User” means any individual authorized by you to access or use the Cloud Services under your account or organization.

3. Scope Of Terms ; Relationship To EULA

These Terms govern the Website, Accounts, Subscriptions, and Cloud Services. The installation, local operation, and licensing of the Software itself remain subject to the applicable EULA. In the event of a conflict between these Terms and the EULA solely with respect to the licensing of the local Software, the EULA shall govern. In the event of a conflict relating to Accounts, billing, renewals, cloud storage, hosted processing, or Cloud Services, these Terms shall govern.

4. Account Registration And Access

4.1. In order to access certain Cloud Services, you must create an Account and provide accurate, complete, and current information.

4.2. You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your Account, whether by you or by any authorized or unauthorized person using your credentials.

4.3. You must promptly notify us of any unauthorized access to, or use of, your Account or any suspected compromise of credentials.

4.4. You may not share credentials except as expressly permitted for administrative use within your organization and in accordance with your purchased plan.

4.5. We may suspend or restrict access to an Account where reasonably necessary to protect the security, integrity, availability, or lawful operation of the Cloud Services.

5. Subscriptions, Billing, Renewals, and Cancellation.

5.1. Certain Cloud Services are available only through a paid Subscription. Subscription options, pricing, storage allocations, billing cycles, included features, and any applicable usage limits will be presented at the point of purchase, in the Software interface, in the billing flow, or in related commercial documentation.

5.2. A Subscription may be purchased through the in-Software sign-up or billing flow, including flows presented within the FLAMINGO GUI, even if payment processing is completed through a third-party payment processor.

5.3. Unless otherwise stated at the point of purchase, Subscriptions renew automatically for successive billing periods until cancelled.

5.4. You authorize us and/or our payment processor to charge the applicable fees, taxes, and other disclosed charges for your Subscription using your selected payment method.

5.5. You may cancel renewal through your account settings, through the designated in-Software or online billing interface, or by contacting us as described in these Terms. Cancellation will take effect at the end of the then-current paid billing period unless otherwise required by applicable law.

5.6. Fees are non-refundable except as expressly stated at the point of purchase, required by mandatory law, or otherwise agreed by us in writing.

5.7. We may change pricing prospectively by giving prior notice. Price changes will not apply retroactively to a billing period already paid for.

5.8. If payment cannot be completed, we may suspend, downgrade, or terminate access to the affected Subscription features after reasonable notice and any applicable grace period.

5.9. Where a Subscription includes cloud storage or similar usage-based entitlements, usage beyond the applicable allocation may be subject to overage limits, upload restrictions, additional fees, or suspension of further uploads, as described in the relevant plan details or service documentation.

6. Permitted Use and Restrictions.

You may use the Website and Cloud Services only in accordance with these Terms, the EULA, applicable documentation, and applicable law.

For clarity, the Website and Cloud Services may be used for your internal business, professional, institutional, clinical, educational, or organizational purposes, subject to the scope of your plan and these Terms.

You will not, and will not permit any third party to:

(a) impersonate any person or entity, misrepresent your affiliation, or provide false account, billing, or identity information;

(b) use the Website or Cloud Services to transmit unlawful, abusive, defamatory, threatening, discriminatory, infringing, or otherwise objectionable material;

(c) circumvent, disable, interfere with, or compromise any security, authentication, entitlement, usage-control, or access-control feature of the Website, Software, or Cloud Services;

(d) use scraping, crawling, automated extraction, or similar tools to access the Website or Cloud Services except as expressly permitted by us in writing;.

(e) upload, store, process, or transmit Content that you do not have the right to use, upload, host, disclose, transfer, or process.

(f) use the Cloud Services in violation of applicable privacy, medical confidentiality, patient-rights, wiretapping, surveillance, biometric, data protection, or professional secrecy laws;

(g) use the Cloud Services to develop, benchmark, train, or improve a competing product or service, except to the extent such restriction is prohibited by applicable law;

(h) access or use the Cloud Services in a manner that overloads, degrades, disrupts, or compromises the performance, integrity, or availability of the Cloud Services;

(i) attempt to gain unauthorized access to any account, environment, infrastructure, or data not intended for you;

(j) use the Website or Cloud Services for unlawful monitoring, unlawful interception, or any unlawful recording or disclosure of third-party audio, video, or personal data.

(k) Make use of contact information provided on the Website for unauthorized purposes, including marketing.

Furthermore, you may not, and may not assist others to:

1. copy, modify, adapt, create derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast, or otherwise exploit the Website or Cloud Services except as expressly permitted under these Terms or the EULA;
2. reverse engineer, disassemble, decompile, decode, or attempt to derive the source code of the Website or any software embedded in the Website or Cloud Services, except to the limited extent such restriction is prohibited by applicable law; or
   (c) use contact information provided on the Website for unauthorized purposes, including unsolicited marketing, spam, or harassment.

You shall not transmit, share, upload, attach, or provide any information, data, content, or files that are illegal, abusive, violent, defamatory, threatening, discriminatory, pornographic, racist, privacy-infringing, or infringing of intellectual property or other rights of third parties when using contact forms, support channels, or other communications made available by us.

7. Professional and Regulated-Use Responsibilities.

7.1. The Website and Cloud Services may be used in professional environments, including medical, dental, educational, or institutional settings, but you remain solely responsible for determining whether your use complies with applicable laws, regulations, professional standards, consent rules, confidentiality duties, and recordkeeping obligations in your jurisdiction.

7.2. You are solely responsible for obtaining and maintaining all notices, permissions, authorizations, lawful bases, and consents required to capture, upload, store, process, transfer, edit, or disclose any Content containing personal data, patient data, special-category data, health data, or confidential information.

7.3. You are solely responsible for configuring and using the Cloud Services in a manner appropriate to your legal and professional obligations, including whether uploaded footage should be retained, deleted, exported, or restricted.

7.4. Unless expressly stated otherwise in a separate written agreement signed by us, the Cloud Services are not provided as a medical device, diagnostic system, clinical decision support system, emergency service, or archival legal-record repository.

7.5. You acknowledge that Automated Editing functionality is a user-initiated editing aid designed to modify media automatically, and not to make medical, diagnostic, treatment, or legal decisions.

8. Content; Your Rights and Our Limited Rights.

8.1. As between you and ADMETEC, and subject to any third-party rights, you retain your rights in the Content you upload or process through the Cloud Services.

8.2. You grant us and our sub processors a limited, non-exclusive, worldwide, royalty-free right to host, copy, transmit, store, process, back up, reformat, display, and otherwise use the Content solely as necessary to provide, secure, maintain, troubleshoot, and improve the Cloud Services, and to perform instructions initiated by you or your authorized users.

8.3. We do not acquire ownership of your Content by virtue of these Terms.

8.4. We will not use your uploaded Content to train or improve generalized AI or machine-learning models unless you separately and expressly opt in where such option is offered.

8.5. You represent and warrant that you have all rights, permissions, notices, authorizations, and lawful bases required to upload, store, process, transfer, and use the Content in connection with the Cloud Services.

9. Automated and AI-Assisted Editing.

9.1. Flamingo Cloud may include AI-assisted trimming, auto-editing, or other automated media processing features (collectively, “Automated Editing”).

9.2. You are responsible for reviewing any output generated by Automated Editing before relying on, exporting, sharing, storing, or deleting any original or edited footage.

9.3. We do not warrant that Automated Editing will accurately identify all relevant or inactive segments, preserve every desired segment, or be suitable for every workflow, legal obligation, retention requirement, or professional context.

9.4. You remain solely responsible for whether and how any edited output is used, retained, disclosed, or relied upon.

10. Intellectual Property.

ADMETEC and its licensors retain all right, title, and interest in and to the Website, the Cloud Services, the underlying software and technology (excluding third-party components licensed separately), documentation, designs, interfaces, branding, and all related intellectual property rights.

This includes, without limitation, the Website, service interfaces, account environment, service documentation, product names, trade names, trademarks, logos, visual elements, source and object code, service architecture, and any modifications, updates, upgrades, bug fixes, or improvements made by or for ADMETEC.

You are strictly prohibited from removing, altering or concealing any copyright, trademark, service mark or other proprietary rights notices incorporated in the Website. All trademarks are trademarks or registered trademarks of their respective owners.

Except for the limited rights expressly granted in these Terms and in the EULA, no rights are granted to you by implication, estoppel, or otherwise.

11. Processing of Personal Information

Our processing of personal data in connection with Website, Accounts, Subscriptions, and Cloud Services is described in our Privacy Notice, available at: https://www.admetec.com/flamingo/flamingo-privacy-policy/.

You acknowledge that personal data may be collected and processed when you access or use the Website, create an Account, activate or use Cloud Services, contact support, or otherwise interact with us.

ADMETEC reserves the right to deactivate or suspend your ability to access and/or make use of the Website for any reason, at its sole and absolute discretion.

We may suspend or restrict access to the Website or Cloud Services as described in these Terms.

If you elect to subscribe to receive any updates and/or marketing correspondences and communications from ADMETEC, You may opt out at any time by unsubscribing via the designated link on the applicable notification previously received and/or through sending us a message at: [email protected]

If you subscribe to marketing or promotional communications, you may opt out at any time using the unsubscribe mechanism provided or by contacting us.

We may reject, limit, or suspend use of the Website or Cloud Services where we reasonably believe such use involves fraud, abuse, unlawful activity, security risk, competitive misuse, or malicious conduct.

Note: Where we process personal data embedded in uploaded Content solely on your behalf to provide Cloud Services, such processing will be governed by the applicable Privacy Notice and, where applicable, a separate data processing agreement or similar addendum if offered by us.

12. Third-Party Services and Payment Processors.

12.1. Certain elements of the Website or Cloud Services may interoperate with, contain links to, or rely upon third-party services, including payment processors, hosting providers, analytics providers, communication providers, and infrastructure vendors.

12.2. Payment transactions may be processed by one or more third-party payment processors. Your payment relationship with those processors may also be subject to their applicable terms and privacy notices.

12.3. We are not responsible for third-party services that we do not own or control, except to the extent required by applicable law.

12.4. The availability of any third-party integration, dependency, or service may change from time to time.

13. Third-Party Links and External Sources

The Website or portions of it may contain links to third-party websites, applications, social media pages, services, or content not owned or controlled by ADMETEC (“Linked Sources”).

Any information, images, or other content on Linked Sources, and any intellectual property rights in them, belong to the applicable third parties or their licensors. A link to a Linked Source does not constitute our endorsement, guarantee, sponsorship, or representation regarding that source or its content, accuracy, legality, or availability. Your use of Linked Sources is at your own discretion and risk.

It is strictly prohibited to link to our Website and/or the Software and/or the Cloud Services from any website which contains any illegal, violence, discriminatory, defamatory, racist, pornographic or any other objectionable content, including but not limited to those which infringe on the privacy, intellectual property or goodwill or any third parties.

You may not frame, mirror, or link to the Website in a way that is unlawful, misleading, defamatory, infringing, or otherwise harmful to ADMETEC or any third party.

14. Disclaimer.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND CLOUD SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ADMETEC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, RELIABILITY, SECURITY, AND THAT THE WEBSITE OR CLOUD SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

WITHOUT LIMITING THE FOREGOING, ADMETEC DOES NOT WARRANT THAT THE WEBSITE OR CLOUD SERVICES WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT INFORMATION MADE AVAILABLE THROUGH THEM WILL BE COMPLETE OR CURRENT, OR THAT THE WEBSITE OR CLOUD SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

ANY INFORMATION PRESENTED ON THE WEBSITE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS THE SOLE BASIS FOR MAKING DECISIONS WITHOUT CONSULTING PRIMARY, MORE ACCURATE, MORE COMPLETE, OR MORE TIMELY SOURCES OF INFORMATION, INCLUDING PRODUCT DOCUMENTATION AND OFFICIAL MATERIALS PROVIDED WITH THE SOFTWARE OR CLOUD SERVICES.

IN ADDITION, NOTHING ON THE WEBSITE OR IN THE CLOUD SERVICES CONSTITUTES MEDICAL, CLINICAL, DIAGNOSTIC, LEGAL, COMPLIANCE, OR PROFESSIONAL ADVICE.

WITHOUT LIMITING THE FOREGOING, ADMETEC DOES NOT WARRANT THAT ANY CLOUD STORAGE, BACKUP, SYNCHRONIZATION, OR AUTOMATED EDITING FEATURE WILL BE ERROR-FREE, COMPLETE, SUITABLE FOR EVERY WORKFLOW, OR FREE FROM LOSS, OMISSION, MISDELETION, OR MISIDENTIFICATION OF CONTENT

15. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE WEBSITE AND CLOUD SERVICES.

NEITHER ADMETEC NOR ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, SUPPLIERS, OR PROCESSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, SYSTEM FAILURE, OR LOSS OF CONTENT, ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE WEBSITE OR CLOUD SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ADMETEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL ADMETEC’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO ADMETEC FOR THE RELEVANT CLOUD SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD $100, IF NO FEES WERE PAID.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability will be limited to the greatest extent permitted by applicable law. These Terms give you specific legal rights. You may also have other rights which vary from one jurisdiction to another.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

16. Indemnifications.

You will defend, indemnify, and hold harmless ADMETEC, its affiliates, officers, directors, employees, contractors, and agents from and against third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

(a) your Content;

(b) your breach of these Terms;

(c) your violation of applicable law, regulation, professional duty, confidentiality duty, or privacy obligation;

(d) your failure to obtain any required notice, permission, authorization, or consent relating to the capture, upload, transfer, storage, or processing of Content; or

(e) your misuse of the Website or Cloud Services.

17. Term, Suspension, And Termination

These Terms begin when you first access the Website, create an Account, purchase a Subscription, activate Flamingo Cloud, or use any Cloud Services, whichever occurs first, and continue until terminated in accordance with these Terms.

We may suspend or terminate your access to the Website or Cloud Services, in whole or in part, immediately or on notice, if:

(a) you breach these Terms or the EULA;

(b) payment of applicable fees is overdue;

(c) your use creates security, legal, regulatory, operational, or reputational risk;

(d) we are required to do so by law or by a court or governmental authority; or

(e) providing the relevant feature or service is no longer commercially or technically feasible.

Upon termination, your right to access and use the affected Website features and Cloud Services ceases immediately.

Where reasonably practicable and except where suspension is required for legal, fraud-prevention, or security reasons, we may provide you a limited opportunity to export or retrieve your Content before final deletion, subject to your plan, service functionality, and our retention practices.

Termination or suspension under these Terms does not automatically terminate the EULA, and termination of the EULA does not automatically terminate any surviving payment, privacy, retention, or post-termination obligations that apply to the Cloud Services, except as expressly stated.

Any retention of personal data after suspension or termination will be governed by the Privacy Notice and any applicable contractual arrangements.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Israel, excluding its conflict-of-laws principles. Subject to any mandatory consumer-protection or data-protection rights that apply to you under applicable law, the competent courts of Haifa, Israel shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.

19. Notices

Where you provide us with contact information through registration, account creation, billing, support, a contact form, or correspondence, you agree that ADMETEC may contact you by electronic means, including email, in-product notices, account notices, SMS, text message, or phone call where appropriate and lawful.

20. Miscellaneous.

20.1. Entire Agreement.

These Terms, together with the Privacy Notice, the applicable EULA, and any order form, subscription page, or plan description incorporated by reference, constitute the entire agreement between you and ADMETEC regarding their subject matter and supersede prior or contemporaneous understandings relating to that subject matter.

20.2. Assignment.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

20.3. Severability.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

20.4. No Waiver.

A failure to enforce any provision of these Terms is not a waiver of our right to do so later.

20.5. Notices.

We may provide notices under these Terms by email, through the Website, through the Software interface, through your Account, or by other reasonable means.

21. Contact Information

For questions regarding these Terms, billing, Subscriptions, or the Cloud Services, contact us at: [email protected].