Flamingo® Terms of Service
Effective Date: January 1, 2025
These Terms of Service (“Terms”) govern your access to and use of Flamingo®, including the Flamingo desktop software, embedded components, and Flamingo Cloud services (collectively, the “Services”), provided by Admetec Solutions LTD. (“Company,” “we,” “us”).
By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Scope of Services
Flamingo consists of:
Local software applications (“Software”)
Optional cloud-based services marketed as Flamingo Cloud (“Cloud Services”)
Related updates, APIs, and integrations
Some features may require an internet connection, a user account, or a paid subscription.
2. License & Use of Software
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Software solely for its intended purposes.
You may not:
Modify, copy, distribute, sublicense, or sell the Software or Services
Reverse-engineer, decompile, or attempt to extract source code
Circumvent technical limitations or security mechanisms
Use the Services to build or support competing products
We may modify, suspend, or discontinue any part of the Services at any time.
3. Accounts
Use of Flamingo Cloud requires creating an account.
You are responsible for:
Maintaining the confidentiality of your credentials
All activity performed under your account
Ensuring the information you provide is accurate and current
We are not responsible for unauthorized access caused by your failure to secure your account.
4. Subscriptions, Payments & Billing
Some Cloud Services require a paid subscription.
Unless otherwise stated:
Fees are billed in advance on a recurring basis
Payments are non-refundable
Subscription tiers, storage limits, and features may vary
We reserve the right to:
Change pricing or plans with reasonable notice
Suspend or terminate Cloud access for non-payment
Enforce usage limits (including storage, bandwidth, or API calls)
5. Customer Data & Cloud Storage
When using Flamingo Cloud, you may upload or generate content (“Customer Data”), including images, videos, and metadata.
You retain ownership of your Customer Data.
By using Flamingo Cloud, you grant us a limited license to:
Store, process, transmit, and back up Customer Data
Provide, maintain, and improve the Cloud Services
We do not claim ownership of your Customer Data.
Data handling, retention, and deletion are governed by our Privacy Policy and applicable law.
6. Availability & Service Limitations
Flamingo Cloud is provided on a commercially reasonable efforts basis.
We do not guarantee:
Continuous availability
Zero downtime or data loss
Compatibility with all devices or environments
Scheduled maintenance, updates, outages, or third-party failures may temporarily affect availability.
7. Acceptable Use
You agree not to:
Use the Services for unlawful, abusive, or harmful activities
Upload content that violates laws or third-party rights
Interfere with or overload systems or networks
Attempt unauthorized access to accounts, data, or infrastructure
We may suspend access to protect the Services, users, or Company interests.
8. Privacy
Your use of the Services is subject to our Flamingo Privacy Policy.
9. Termination
We may suspend or terminate your access to the Services if you:
Violate these Terms
Misuse of the Software or Cloud Services
Fail to pay applicable fees
Upon termination:
Your license to use the Software ends
Cloud access may be disabled
Customer Data may be deleted according to our retention policies
Termination does not affect accrued rights or obligations.
10. Disclaimer of Warranties
The Services are provided “as is” and “as available.”
To the maximum extent permitted by law, we disclaim all warranties, express or implied.
11. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, special, or consequential damages
We are not liable for loss of data, revenue, or business
Our total liability shall not exceed the amount paid by you for Flamingo Cloud during the 12 months preceding the claim
Your sole remedy is to stop using the Services.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Israel.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Haifa, Israel.
13. Changes to These Terms
We may update these Terms from time to time. Continued use constitutes acceptance.
14. Contact
send email to: [email protected]