Flamingo FAQ & troubleshooting

Flamingo comes with a 2-year warranty for the camera set and a 1-year warranty for all other supplied parts, subject to terms and conditions detailed in the user manual.

No, an active internet connection is not required for live broadcasting with Flamingo.

Full battery charge time is 2.5-3 hours. Average working time with camera & light together is ~4 hours. Average working time with camera OR light only is ~8 hours.

The light source within the Flamingo unit delivers an illuminance of 60,000 lx and a color temperature of 5750 °K.

No. Flamingo camera does not have a built-in microphone.

Our cameras are manufactured in-house, as are all Admetec products. Admetec is the only company that manufactures loupes, lights, and cameras.

Flamingo uses .mkv internally, but when the video is exported, it’s converted to .mp4 which is recognized by Macs, PCs and phones.

The files (videos and bookmarks) are stored on the local computer in the user profile and can be accessed through the Flamingo app. For use outside of the Flamingo app, please use the Export function.

The pedal inside the Flamingo kit is paired with the camera in the same kit. You will need to perform pairing only of the pedal or the Flamingo control unit is replaced.

 Yes. All WiFi dongles shipped after May 1st 2024 can be used with Windows or Mac. Dongles shipped earlier need to be updated in order to work with Windows. To update your WiFi dongle, please follow these steps:
  1. Update the Flamingo app on your Mac to the latest version (minimal supported version is 5.61)
  2.  Connect the WiFi dongle to your Mac and use it connect to a Flamingo Camera
That’s it. Your WiFi dongle can now be used with Windows.

The Flamingo control unit is designed to be exposed to the air and can’t be stored in a pocket during operation.